Privacy Policy — The Melanin-fluent Doula Agency
Effective Date: January 31, 2026

We value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or request services.

1) Information We Collect

We may collect:

Information you provide

  • Name, email address, phone number

  • Any details you submit through forms, inquiries, or messages

  • Service request details and preferences

Information collected automatically

  • Device and browser type

  • IP address

  • Pages viewed and time spent on the site

  • General location (approximate)

  • Cookies and similar tracking technologies

2) How We Use Your Information

We use information to:

  • Respond to inquiries and provide support

  • Provide requested information about services

  • Communicate scheduling, updates, or confirmations

  • Improve the website experience and content

  • Maintain website security and prevent fraud

3) How We Share Your Information

We may share information with trusted service providers only as needed to operate our website and communications (for example: website hosting, form tools, email services, and analytics).

We do not sell your personal information.

4) Cookies & Analytics

Our website may use cookies and analytics tools to understand traffic and improve performance. You can control cookies through your browser settings. Disabling cookies may impact certain site features.

5) Communications

If you contact us, we may reply via email or phone using the contact details you provide. If we send marketing emails in the future, you will be able to opt out at any time.

6) Data Retention

We keep information only as long as needed to respond to requests, provide services, maintain records, and comply with legal obligations.

7) Security

We take reasonable steps to protect your information. No online system can be guaranteed 100% secure.

8) Children’s Privacy

This website is not intended for children under 13, and we do not knowingly collect information from children.

9) Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

10) Contact

If you have questions about this Privacy Policy, contact us:
The Melanin-fluent Doula Agency
Phone: 434.291.2850
Email: themelaninfluentdoula@gmail.com (update if you want a different public email)